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Role Summary:
The Customer Support Center Representative is responsible for providing accurate and efficient service and support to internal and external customers via email, secure message, or telephone communication. Promotes Horicon Bank as a full-service bank; maintains expected standards of customer service, product sales, referrals, and accuracy of account maintenance processed in compliance with Horicon Bank guidelines.
Principal Duties and Responsibilities:
Additional Duties and Responsibilities:
Knowledge, Skills, and Abilities:
Working Conditions:
Work is performed in a pleasant office environment with minimal chance for personal injury. Frequent mental concentration is necessary for listening and responding to various situations. Must be able to lift and move up to 20 pounds unassisted. Some twisting, bending, and turning is required. Work hours are generally during normal business hours and may include some evening and weekend hours.
Full Time
Banking
$35k-43k (estimate)
05/12/2023
12/13/2028
horiconbank.com
FOND DU LAC, WI
100 - 200
1896
Private
SHEILA KAST
$10M - $50M
Banking
Horicon Bank is a Wisconsin-based financial institution that provides personal and commercial banking products and services for individuals and businesses.