HORIBA is a global group of companies that develops, manufactures, and provides an extensive array of analytical and measurement equipment to countries around the world. Horiba Instruments, Inc. which specializes in scientific instruments has an opening in its Piscataway, New Jersey location for a Product Specialist – Custom Spectroscopy Systems.

Duties:

The successful candidate will work with the Product Engineer in the design, assembly, and testing of custom optical spectroscopy systems. Systems include light sources, spectrometers, CCD, and other single-channel detectors and microscopes. Travel to customer sites to perform system installation and training of customers on the use of hardware and software as well as servicing installed systems. Perform sample runs on various custom systems to demonstrate system capability as part of development evaluation on in support of system sales. Generate, test, and document operating procedures for various custom systems.

Essential Duties and Responsibilities:

•  Performs In-House technical support for HORIBA Custom Spectroscopy Solutions Products
• Must attend training on products and help develop service documentation as required
• Is the primary point of contact to support customers
• Update System resources(Customer Relationship Management) accurately and timely with necessary updates and information
• Act as the primary point of contact for Field Service Engineers, to identify and resolve issues
• Work with Product Engineers to test and qualify products before shipment
• Write technical and service notes to support field service engineers.

Requirements:

• Bachelor's or Master’s degree in physical or biological sciences
• Experience with optical spectroscopies such as Raman and Photoluminescence is a plus
• Experience with optical microscopes is a plus
• Experience with instrument control software such as LabView is a plus
• Familiarity with general electronics is a plus
• Familiarity with instrumentation in a production environment also is a plus
• Familiarity with Computer Aided Design (CAD) software (or another programming)

CompensationPackage:

HORIBA Instruments offers acompetitive compensation package that includes a 401(k) plan with match;employee group dental, vision, life, and disability (short and long-term) paidfor by the company; medical insurance, family dental, and vision insurance, andsupplemental life insurance available with reasonable employee contributions;employee assistance program; paid holidays, vacation, and sick time; flexiblespending accounts; and educational reimbursement and commuter benefit programs.

If you are an individualwith a disability and need accommodation during the application/hiringprocess, please call (732)494-8660 for assistance. HORIBA will providereasonable accommodations, upon request, to support individuals withdisabilities to be able to participate in the hiring process. HORIBA iscommitted to making our workplace accessible for individuals with disabilities.

EEO/AffirmativeAction/Veteran Status/Disabilities.