The Buttery ATL is a cozy little shop that provides selections made with care and love for our guests, their families and their friends. We offer freshly baked breads and pastries, a jammery, delicious takeaway cold meals, a cheese & charcuterie counter, and delightful snacks. We also offer a rotating, ready-to-eat, hot family meal menu, serving the season’s best offerings. Our guests can come in and thumb through selections or they can shop online and pick up when they’re in a rush. There’s something delicious here for everyone!
We are on the search for well-organized, responsive and friendly team leader to act as an integral part of customer service! The Operations Manager will maintain hospitality standards with grace and model hospitality behaviors with our teams and partners through consciousness and discretion.
What The Buttery ATL Provides You
The individual and the important work they provide for The Buttery ATL’s guests is greatly valued to us. We want to offer our employees the best benefits experience, so they know how important their determination is to our company.
We Offer:

• Competitive salary with performance-based raises and promotions
• Paid time off
• Ongoing training and education opportunities
• Medical, Dental, Vision, Life Insurance and Short-Term Disability options
• Employee discount
• Employee Referral Program

Summary of Position
The Operations manager for The Buttery ATL assists with internal/external partner orders and directly supervises order pack outs. They work in concert with the management team to coordinate orders and partner needs. They support The Buttery ATL’s Executive Chef and Culinary Team as needed.
Responsibilities will include:

• Customer and Order Management
• Operations Management including daily, weekly, monthly and quarterly reporting
• Vehicle Operation
• Maintaining product and production procedures
• Managing pack out daily flow
• Staff management, training and development (drivers, packers, and shop keepers)
• Managing delivery schedules
• Ensuring order fulfillment
• Answering customer service calls
• Managing facility maintenance and the overall cleanliness of the facility
• Overseeing repairs and maintenance of equipment
• Managing safety campaigns
• HACCP and GMP management 
• Maintaining packaging and labeling supplies
• Overseeing the cleanliness an organization of smallwares and paper goods storage

Education/Experience

• Bachelor’s degree preferred
• 2 years of restaurant or commissary kitchen management experience
• Must be at least 21 years of age
• Bilingual English/Spanish preferred
• Must have a valid driver’s license and must maintain a clean driving record
• Proficient knowledge of Microsoft Word, Outlook 365 and Excel
• Passion for food, beverage and hospitality is required
• Excellent interpersonal skills and a positive mental attitude
• A high level of personal integrity, professionalism and maturity
• Proven problem-solving abilities
• Good organizational skills

About Hopkins & Company:
At Hopkins and Company our vision is to create an environment that inspires our team to be their best, have a hunger to learn, support local farmers and artisans while having a kind heart. We love our community, our city and especially our employees. We believe success is a collaboration among everyone that works for Hopkins and Company– our mindset is team focused. We foster an environment that nurtures, cultivates and encourages individual success. We encourage everyone to openly share suggestions, ideas, information and knowledge. If we hire you, it's because we want to invest in you, your personal growth and your future.
*If you are interested in applying for this position, we kindly ask that you complete the application fully, including work history, questionnaire and professional references. Only complete applications will be considered for the posted position. Thank you!