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JOB DESCRIPTION: HOUSING NAVIGATOR
Status: Non-Exempt Reports To: Team Leader
The Housing Navigator is a compassionate, organized, and trained professional that has extensive experience working with individuals/families that are homeless – including those that are chronically homeless. Hope Services engages with people in the natural settings of the people supported – from streets and shelters through to people’s homes, and the Housing Navigator is expected to help support a transition to a permanent solution to homelessness for all people, regardless of where they are encountered and supported. Furthermore, the Housing Navigator is accountable to end users of services, peers, and the community and ethically perform duties in accordance with the main currents of thought and practice in housing-based supports and in accordance with professional standards.
The primary function of the Housing Navigator is to: 1. Certify individuals/households as homeless in accordance with the US Department of Housing and Urban Development Standards; 2. Prioritize services based on the VI-SPDAT assessment (a triage tool that assesses depth of need); 3. Assist individuals/households in becoming Document Ready; 4. Participate in the Warm Handoff to the Housing Team.
As a secondary function, the Housing Navigator also provides client advocacy, case management, benefit establishment, linkage to mental health and substance use services, and all other supportive services as needed. Housing Navigators can be heavily involved in supporting the work of outreach staff and case managers to help ensure support and housing needs are met.
Primary "office" may be in an outdoors community setting, homeless shelter, or resource center.
Using a multi-disciplinary skill set, the Housing Navigator must be able to exercise the followingskills:
The Housing Navigator must be able to fulfill duties in accordance with the Housing First approach,including:
The Housing Navigator must have a considerable knowledge and expertise in the areas of:
In the course of performing the duties of the Housing Navigator it is not uncommon to see, engage or be confronted with first hand – or have staff encounter first hand – the following: violence and threats of violence; profane, racist and/or sexist language; bodily fluids; conflict; interactions with First Responders; alcohol and other street drugs; cigarette smoke; death of service participants or her/his associates; nudity of service participants or her/his associates; friends/family dynamics with service participants; people involved with sex work; people involved in the drug trade; persons used against their consent, will or knowledge; people in conflict with the law; and/or other situations that may be unsettling. Measures are taken to train staff to appropriately deal with these situations, but those in the position should reasonably expect these types of things to occur and the Team Leader must provide appropriate direction and support to these situations.
Minimum Qualifications:
Candidates must display and/or demonstrate physical ability to:
Hourly Pay Range: $20.00/hr- $27.00/hr
Full Time
Social & Legal Services
$53k-75k (estimate)
05/23/2024
08/03/2024
hopeserviceshawaii.org
HILO, HI
25 - 50
2010
Private
BRANDEE MENINO
<$5M
Social & Legal Services
Hope Services Hawaii is a nonprofit organization that provides shelter and healthcare services for individuals.
The job skills required for Full-time Housing Navigator (Shelters) include Case Management, Communicates Effectively, Economics, Interviewing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Full-time Housing Navigator (Shelters). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full-time Housing Navigator (Shelters). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full-time Housing Navigator (Shelters) positions, which can be used as a reference in future career path planning. As a Full-time Housing Navigator (Shelters), it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full-time Housing Navigator (Shelters). You can explore the career advancement for a Full-time Housing Navigator (Shelters) below and select your interested title to get hiring information.