Job Purpose

Under the direction of the Principal and/or Regional Director of Operations, the School Operations Manager will play a critical part of the leadership team at the school. S/he will be responsible for all matters of school operations and administration that do not directly relate to instruction and student behavior. The School Operations Manager is the primary driver of policy implementation, financial analysis, and systems development within the school.

Essential Responsibilities and Competencies

Operations

• Work with Open Sky and the Regional Team to oversee the purchase and maintenance of technology equipment and infrastructure, implementation of technology training, and management of technology consulting relationships
• Monitor, submit, and organize all invoices and packing slips for incoming and outgoing deliveries
• Lead the planning and coordination of logistics for student transportation if applicable
• Help to plan, prepare, and coordinate school events and activities as needed
• Supervise office management, security personnel, custodians, contractors, and other non-instructional staff
• Ensure the school facility and grounds are well-maintained and manage the timely resolution of all related issues
• Ensure the smooth operation of the main office including mailings, attendance reporting, office machine maintenance, etc.
• Ensure school-wide compliance with health and safety laws, Department of Instruction or Education mandates, and all federal and state workplace regulations in partnership with leadership
• Complete all compliance information for food and transportation if applicable, including collection of free and reduced lunch information to determine family eligibility
• Coordinate school security, safety drills, and bell schedules according to school needs
• Work with school staff to ensure hallway and general facility decorations meet all relevant codes and are updated and maintained regularly

Finance & Human Resources

• Partner with the Principal to manage the school budget process including the annual budget development and ongoing budget management
• Accurately enter invoices, generate checks, and control receipt of purchased items within accounting software
• Ensure proper internal control of organization’s assets and assist Open Sky Finance Team with internal/external audits.
• Generate operating and financial reports in relation to school performance for review with the school leader and the Open Sky Finance team

• Work with Open Sky HR and appropriate school-based staff to maintain, update, and communicate the Employee Handbook
• Ensure applicable hourly employee timecards are accurate and submitted to Payroll in a timely manner
• Maintain personnel records and tracking of staff sick and personal days
• Serve as the school-based point of contact for benefits and HR questions in conjunction with Open Sky HR team

Student Information and Records Keeping

• Oversee new student enrollment by coordinating open houses, processing applications and tracking all enrollments
• Maintain a comprehensive student enrollment and withdrawal process to collect and record pertinent information
• Manage the collection and maintenance of student information (receiving forms and paperwork, tracking missing forms, managing databases, updating contact information, keeping records current, etc.)
• Ensure testing materials are properly ordered, received, and submitted for scoring; assist with logistical testing planning
• Oversee student files to ensure all proper documentation is collected, tracked in our computer system, organized and filed
• Manage student attendance, such as processing late arrivals and following-up with the families of absent students when necessary
• Correspond regularly with families regarding updates to school policies, trips, events, and other relevant information.
• Assist with creating and managing the student recruitment process by maintaining list of community partners with which to correspond
• Perform other duties as requested or required

Qualifications

• Bachelor’s Degree with management, accounting, operations or HR focus preferred
• At least 3 years of work experience preferably in an operations management capacity, in a fast-paced, entrepreneurial environment
• Previous experience working in a school environment preferred
• Comfort level with financial oversight and budgetary tracking to support strategic growth
• Experience with accounting, financial oversight, and human resources desired
• Experience working managing multi-functional teams to achieve desired results
• Proficient in MS Excel, MS Word, PowerPoint, and Outlook

Personal Qualities

• Integrity, credibility, and passionate commitment to HOPE’s mission of Christ, College, and Character
• Strong relationship building, interpersonal, verbal, and written communication skills
• Commitment to loving our scholars, an unwavering belief that all children can and must succeed, and a deep passion for developing the character of a serving leader in every child
• Open to feedback and committed to continuously improving
• Highly organized and detail oriented with the ability to effectively multi-task and thrive in a fast paced environment
• Customer Service oriented self-starter who takes initiative to proactively resolve problems with a high sense of urgency
• Dependable and adaptable with the capacity to handle competing demands and complete tasks within deadlines
• Relentlessly focused on developing and implementing processes to increase effectiveness and efficiency

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.