Terrific opportunity for a Service Manager to join our growing company, with a casual company culture environment. We are looking for a motivated individual who can adapt and learn quickly. This professional needs to be able to assure quality, be highly organized, pay attention to details and be customer oriented. Hours for this position at 1pm to 10pm.

Duties and Responsibilities:

• Daily meeting with Night Service Manager
• Address any service concerns with incoming crews
• Truck Tool Inventory
• Photo publishing
• Managing service reports
• Follow-up emails and calls
• Labor tracking
• Employee attendance tracking
• Revenue tracking
• Confirm and communicate shop times to crews
• Print work orders
• Pull keys for work orders
• Job preparation - job specific tools, parts, trucks stocked
• Crew/MGR CC Expense Report
• Weekly meeting with direct report
• Weekly Service Manager meeting
• Monthly Safety Meeting
• Communicate hiring needs to HR
• Interviewing, hiring, termination of employments
• Relay to HR about employment issues that need to be addressed from previous night
• Crew member evaluations
• Write-ups and merit tracking
• Updating contacts in CRM
• Managing work order notes and job information in CRM
• Communicate with scheduling department
• Optimize schedule to fit our specific crew needs and abilities
• Manage crew assignments
• Delegate shop tasks - cleaning, trash, chemical, towels...
• Tool management and ordering
• Chemical and plastic management
• Truck management - oil change schedule and maintenance
• Pressure machine maintenance
• Uniform ordering and management
• Crew phone management
• Building R&M
• Stay within allotted monthly budgets
• Communicate with Trainer on Trainee progress
• Manage training materials
• Ensure training program is being followed
• Set up Trainee training schedule
• Quality Assurance
• Respond to customer's complaints
• Data Entry
• Review and preparation of notes for upcoming night’s schedule
• Daily preparation for coming night’s work, and communication with team leads, and the Nighttime Service Manager

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Night shift

People with a criminal record are encouraged to apply

Application Question(s):

• Within the last year, how many jobs have you worked?
• What is your favorite thing to watch on tv (examples: sports/football, Netflix, news)?
• Have you ever been convicted of a felony or are currently under investigation?
• If offered the position, when are you available to start?
• Are you looking to add this position as a second job, or would this be your only job?
• Are you currently, or have you ever previously worked for a Kitchen Exhaust Cleaning company? If so, with which company and for how long?
• This is a Sunday - Thursday job, with 1pm-10pm shifts. There is no remote work, it is all in-person at our Dallas office (2511 Merrell Rd, Dallas, TX 75229). Are you available to work this shift?
• Due to the nature of our business we require you to pass a drug test, background check, and have a valid Drivers License (without any restrictions). Do you comply?

Experience:

• Management: 3 years (Preferred)
• Kitchen Exhaust Cleaning: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Relocate:

• Dallas, TX 75229: Relocate before starting work (Required)

Work Location: In person