HONEYWELL/CCC uses it values ofintegrity, teamwork, communication, knowledge, and safety to deliver reliableproducts and excellent service to our customers around the world. We strive toproduce and disperse solutions for critical turbomachinery control applicationsthat result in tangible economic benefits to every customer through bothinternal and external collaboration and communication. Along with this, wefocus on product installation, troubleshooting, operating, and configuring inthe field to increase consumer satisfaction.
SUMMARY
In this role, the Field Engineer will be expected toinstall, troubleshoot, operate and configure HONEYWELL/ CCC products and systems at customersites. Additionally, the Field Engineer will instruct HONEYWELL/ CCC customers in specific, appropriateproduct usage.
The Field Engineer will exhibit genuine interest insolving work problems through proactively asking questions, clearlycommunicating and collaborating both internally and externally to grow thebusiness. In addition, the Field Engineer is responsible for understanding ourcompetition and customers, and showing initiative to learn and continuouslyimprove company processes.
This role can be based out of Des Moines or Houston.
The Field Service Engineer will begin their careerwith HONEYWELL/ CCC training in Des Moines or Houston for approximately six months to one year.After that, the Field Service Engineer will travel 80% domestically/ 20% internationally60% of the time. The remaining time will be spent in the office in Des Moinesor Houston (depending on where the individual lives).
DUTIES& RESPONSIBILITIES
Listed in order of relevance:
- Pre-commissioning activities including systemcheckout, instrumentation calibration, loop checks, and communication testing
- Test and tune including machinery testing, controlloop tuning and troubleshooting
- Remote technical support, systems engineeringsupport and troubleshooting
- Prepare administrative (expenses, reports, etc.)and aftermarket support
- Customer training
- Collaborate with departments cross functionally tosupport the entire Lifecycle of our products and customer experience
- Respond to change productively and handle other duties asrequired
- Follow all company safety policies and procedures