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Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be responsible for creating a welcoming and pleasant atmosphere for our guests. This is an excellent opportunity to work in the hospitality industry and gain valuable experience in guest relations.
Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Provide exceptional customer service by addressing guest concerns or special requests
- Handle guest payments and process transactions accurately using Aloha POS system
Skills:
- Strong guest relations skills with a focus on providing excellent customer service
- Ability to maintain a professional and courteous demeanor in a fast-paced environment
- Excellent phone etiquette and communication skills
- Knowledge of hospitality and food service industry practices
- Familiarity with restaurant or hotel operations is preferred
- Proficiency in using Aloha POS system or similar software is a plus
Join our team and enjoy the following benefits:
- Competitive pay rate
- Flexible work schedule
- Opportunities for career growth within the hospitality industry
If you have a passion for providing exceptional guest experiences, we would love to hear from you. Apply today to join our team as a Host/Host!
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Shift:
Weekly day range:
Work Location: In person
Full Time
$24k-30k (estimate)
10/28/2023
05/06/2024
The following is the career advancement route for Host positions, which can be used as a reference in future career path planning. As a Host, it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Host. You can explore the career advancement for a Host below and select your interested title to get hiring information.