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The Homewood Suites Hamilton by Hilton is currently seeking a dynamic team player who enjoys collaborating with others and interacting with guests. The ideal candidate should be reliable and available to work on weekdays, evenings, weekends, and holidays.
As a Front Desk Agent, you will be responsible for greeting guests, fulfilling their requests, answering phone calls, and ensuring overall guest satisfaction. Your main objective is to provide exceptional customer service to guests and to ensure that the front desk and hotel operations run smoothly.
To apply, please visit us in person at 960 Rt 130, Hamilton, NJ 609-689-1260.
Responsibilities:
- Greet guests and check them in
- Answer the phone and take reservations
- Respond to guest complaints and requests
- Follow up with guests and other departments
Skills:
- Detail-oriented
- Strong problem-solving skills
- Ability to multitask
- Excellent written and verbal communication skills
- Strong customer service skills
- Availability to work overnight
Qualifications:
- Excellent customer service skills
- Previous experience in the front desk or hotel industry preferred
- Strong communication skills
- Knowledge of guest services and the hospitality industry
- Ability to handle multi-line phone systems
- Proficiency in guest relations
- Fluency in multiple languages is a plus
- Familiarity with night audit procedures
- Hospitality management or hotel management experience preferred
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
Accommodations
$30k-40k (estimate)
02/23/2024
09/01/2024
homewoodsuitesrichland.com
RICHLAND, WA
25 - 50
2014
ERICKA LEWIS
<$5M
Accommodations
The job skills required for Hotel Front Desk include Customer Service, Problem Solving, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk. You can explore the career advancement for a Hotel Front Desk below and select your interested title to get hiring information.
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Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
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