Task Overview

Clean and reset guest bedroom and bathroom areas according to established standards including:

• Bed-Making
• Vacuuming Carpets and Mopping Floors
• Dusting and Wiping Walls and Ceilings
• Cleaning Mirrors, Windows, Toilet, Vents, Vanity, Bathtub and Shower Curtains
• Cleaning Guest Room Furniture, Refrigerator, Microwave, Coffee Maker and Phones
• Restocking Supplies and Towels
• Clean Hallways and Common areas as assigned
• Use chemicals, cleaners and cleaning equipment properly
• Assist in “carpet-care” program by spotting carpet as room is cleaned
• Notify Supervisor of bedspreads that need to be cleaned
• Stock and maintain housekeeping cart and linen storage room
• Obtain and complete “room assignment sheet” properly
• Document maintenance issues
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Promptly respond to and resolve guest complaints
• Smile, have eye contact and greet guests immediately upon each encounter
• Follow correct procedures for entering a guest room
• Keep voices and other noise low on guest floors, especially in the morning Supportive Functions

• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations

Safety and Security Skills

• Be knowledgeable of policies regarding emergency procedures.
• Minimizes safety hazards by following all safety, security rules and procedures
• Be knowledgeable about bloodborne pathogen procedures
• Properly document and store “lost and found” items
• Use all chemicals and cleaners properly
• Properly handle and account for keys
• Ensure protection of guests’ room numbers and policies regarding guest room access procedures

Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures.

Education and Experience

• High school diploma or equivalent education preferred.
• No prior experience required. Hospitality experience desired. Specific Job Knowledge, Skills and Abilities

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift
• Rotating shift

Work Location: In person