• Schedule client shifts with eligible caregivers based on their knowledge, skills, and availability.
• Communicate with clients and caregivers regarding scheduling changes.
• Maintain accurate records of caregiver availability and client needs
• Regularly review completed shift logs, ensuring they match the originally scheduled shift hours.
• Monitor missed/late shift clock-ins and promptly contact the scheduled caregiver to confirm their arrival at the client's residence.
• Monitor caregiver scheduled hours for potential overtime and notify management if additional hours are needed.

• Continually recruit caregivers to maintain a pool of qualified and available candidates.
• Create and post online job ads to attract potential candidates.
• Utilize social media sites and resume databases to find suitable candidates.
• Attend and/or host job fairs to connect with potential caregivers.
• Promote the agency's employee referral program to current caregivers.
• Process applications and conduct pre-screen and in-person interviews with potential candidates.

• High school diploma or equivalent
• At least 2 years of experience in a similar role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Proficient in Microsoft Office and scheduling software
• Capable of working under pressure and managing multiple demands simultaneously.
• Must have an eligible Level 2 background screening.

Job Summary