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Company Summary
Hometown Healthcare is a Respiratory Home Medical Equipment & care management company whose purpose is to alleviate the burdens of healthcare. Founded as Watervliet Pharmacy in 1953, Hometown Healthcare has transitioned serving the respiratory needs of patients and their loved ones in the home. Now headquartered in Clifton Park, Hometown Healthcare has evolved over time by adding high-touch and high-tech respiratory products and services, a comprehensive sleep therapy program (for CPAP and Bi-Level patients), non-invasive ventilation, and other home medical equipment. Hometown Healthcare serves a 70-mile radius from the headquarters in New York’s greater Capital Region.
Position Summary
The Customer Services Representative will serve as the first line of support for patients’ equipment questions and issues before engaging field staff for at home support. Furthermore, this role serves as the steward of the field staff resources by executing effective sales order scheduling.
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Values
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Working Conditions & Physical Efforts
This role is posted in partnership with HR Resolved, Inc.
The duties and responsibilities, qualifications, physical conditions and other statements contained herein represent the current general nature of the job described, and are subject to change at any time, with or without notice. This job description does not limit in any way the assignments given to an employee in this role. Employees are expected to perform any and all duties (compliant, legal & ethical) assigned by the Company leadership, collaboratively and with the best intention of the customer and company.
Full Time
$44k-53k (estimate)
05/01/2024
05/16/2024
hometownhealthrx.com
HALFMOON, NY
<25
1953
JAMES TOOMAJIAN
$5M - $10M
Ancillary Healthcare
Our Core Purpose: To keep people in their home and help them age gracefully Our Core Values: Empathy, Teachable Spirit, Warrior's Heart Our Business Definition: We provide homecare products & services within the scope of pharmacy, oxygen therapy, sleep therapy, and home medical equipment.