Lakeshore Woods Senior Living Community, in Fort Gratiot, is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, “What can I do to make your day better?” Your role is pivotal in delivering exceptional customer service and hospitality. You will ensure the comfort, safety, and well-being of our residents by providing attentive assistance and maintaining a secure environment. This position reports to the Executive Director.
This is a Full-Time position, the hours are 9am-5pm, Monday through FridayMain Job Tasks and Responsibilities

• Answer multi-line telephone, screen and direct calls.
• Take and relay messages.
• Provide information to callers.
• Assist management in a number of projects.
• Direct individuals to correct destination.
• Deal with queries from the public and clients.
• Ensures knowledge of staff movements in and out of organization.
• General administrative and clerical support.
• Prepare letters and documents.
• Receive, sort, and distribute mail.
• Maintain office filing.
• Organize meetings.
• Tidy and maintain the reception area.
• Research vendors for cost effective suppliers.

Education and Experience

• High school diploma generally required.
• Strong knowledge of administrative and clerical procedures.
• Knowledge of computers and multi-line phone system.
• Strong knowledge of word, excel, calculator, copier, fax, and postage machine.
• Knowledge of customer service principles and practices.
• Ability to work in a fast pace environment.
• Healthcare experience a plus.

Benefits

• Opportunities for advancement.
• Paid orientation and training.
• Employee recognition events.
• Paid time off.
• Medical, dental and vision available for full time employees.

Requirements

• High school diploma or GED.
• A positive attitude and the capacity to work as a team.
• Able to multitask and prioritize responsibilities.
• The ability to arrive on time for every shift.