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The Clinical Research Call Center Agent is responsible for effectively managing communication within the clinical research call center. This role involves reaching out to patients, explaining study details, scheduling appointments, requesting release forms, and entering patient data in real-time Clinical Trial Management Systems (CTMS). The agent must ensure adherence to protocols during these interactions.
Requirements:Patient Communication:
Appointment Reminders:
Release Forms:
CTMS Data Entry:
Protocol Adherence:
Record Keeping:
Effective Communication:
Full Time
$53k-70k (estimate)
05/07/2024
05/20/2024