Process Referral Fee checks and wires:

• Audit the Commission Disbursement Sheets and Closing Disclosures (CD) for accuracy in both Lone Wolf & eRelocation
• Input or verify contract pendings and closings in both Lone Wolf & eRelocation
• Process check/wire requests for Deposit of Ebby Funds and funds for the Relocation Management Companies (RMC).
• Upload wire confirmation or copy of referral fee checks to RMC’s or referring source to the file in eRelocation

Process Closings:

• Received Closing Disclosure (CD) from Agents and upload in eRelocation
• Input or verify closing information per CD and change status to closed
• Monitor all closings by reports from eRelocation and Referral System for all Books of Business

Process Updates:

• Receive updates from Agents when in Pending status
• Verify Pending information in eRelocation and LoneWolf and update information when necessary
• Set eRelocation update (Action) & follow up flags

Process Contract Pendings:

• Receive contracts & Contract Pending forms by email. Upload in eRelocation
• Review contract pending forms for completeness and input contract pending information

making changes to eRelocation as necessary.

• Set update (Action) triggers and follow up flags on eRelocation
• Monitor Pending information through information received from the Agent in eRelocation or emailed updates

• Invoice & process checks received from RMC for Tour Fees

Property Maintenance and Upkeep

• Work closely with Managers to coordinate property maintenance and upkeep
• Start Utilities (water, gas, electric) for Foreclosed/Inventory Properties
• Start maintenance on properties to include lawn service, pool maintenance, septic service etc
• Coordinate vendors for estimates to submit for approval, repair and completion
• Process approved invoices for payment to the vendors or the agents by submitting final billing for reimbursement to be paid once a month or at closing

Ebby Advantage Process:

• Receive Ebby Advantage (EA) file from EA Manager when pended and contract or pending form received from local or out-of-market area broker/agent

• Input Closing information into eRelocation file for both local and out-of-market transactions.
• Answer all questions concerning closings from Agent, Title Company or Lenders.

Supervisor/manager can assign additional tasks

Qualifications:
Education:
• Associate’s degree in business or related field or equivalent knowledge and work experience.
Experience:
• Two to four years business experience.
• Real estate or relocation background preferred.
Knowledge and Skills:
• Effective analytical, problem-solving and decision-making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently. Good organization and time management skills.
• Strong computer and communication skills.
• Excellent customer service skills.
We offer a competitive benefits package including medical, dental, vision, 401(k), paid time off and life insurance options. Apply today to join our team of experienced industry leaders!
EOE