Based in Tucson, Long Realty Company is the leading real estate brokerage company operating in southern Arizona. Long Realty Company offers an unparalleled level of award winning residential and commercial real estate services through a network of more than 1,400 licensed real estate associates in more than 38 offices, including 23 affiliate realty and property management companies that are independently owned and operated throughout Arizona and into Mexico. Long Realty Company, a part of HomeServices of America, a Berkshire Hathaway affiliate, has been helping generations of Arizonans achieve their dreams of home ownership since 1926.

The Internet Business Coordinator acts as a referral source for sales agents, assists with management, and provides general administrative support for the department.

Responsibilities:

• Respond to and follow up with all registered Web site users, consumer inquiries and assigned agents. Follow up on and acknowledge showing alerts. Reassign if the lead isn’t acknowledged by the agent within the specified time period. (35-40%)
• Administrative duties: prepare and distribute monthly reports; maintain databases which may include agent profiles, client inquiries and contacts, capture rates, coordinate class registrations and materials, assist with agent training; collate and distribute relocation packages; prepare correspondence and other communication material and assist with back office processes. (30-40%)
• Assist with the design and development of programs to nurture/develop a relationship with internet leads and initiate phone and e-mail contact with clients. (30-35%)
• Qualify leads and increase the number of leads provided to agents. Cross sell and coordinate contact with sources for value added products and services. (5-10%)
• Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

• Two-year college degree in business or related field or equivalent knowledge and experience.
• Two or more years’ experience in customer service, real estate, or relocation.
• Real estate license required or ability to obtain.
• Advanced computer skills including proficiency in Microsoft Office Suite products, internet, and e-mail applications.
• Effective verbal and written communication skills, strong interpersonal skills and customer focus.
• Detail oriented, problem analysis and resolution skill and the ability to prioritize and handle multiple tasks concurrently.
• Attention to detail; effective oral communication skills.
• Ability to prioritize and handle multiple tasks and projects concurrently in a busy, fast-paced environment.

Wage: $17 - $21 hourly, actual wage is based upon education and experience.

Location: Tucson, Arizona (Hybrid)

 Benefits" We offer a competitive pay and benefits program including medical, dental, vision, 401(k), STD, LTD and a great PTO plan!

Equal Opportunity Employer