HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked! 

We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. 

No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.

Join HomeServe and receive a $5,000 sign on bonus; payable after 60 days from your start date.

Pay range for this role will be between $31.61 - $42/hr to start / based on experience. This role also comes with a $5,000 signing bonus, additional bonus potential, overtime opportunity (paid at time and a half), company take home van with gas card and great benefits including a retirement package with company matching, vacation days, holiday pay and much more! 

Listen to a HomeServe Technician speak about his experience with the company and why you should consider a career with us by clicking on the link below: 

https://youtu.be/-idace4hM20

HVAC Service Technician: Ensures the proper operation and performance of customers’ heating/air conditioning systems in a residential environment. Identify, repair/replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.

• Coordinates with Dispatch and management team to ensure work orders are accurately received and attended to in a timely manner based upon established goals and service standards.
• Diagnoses malfunctions of heating/air conditioning/systems and/or components in residential HVAC units for the purpose of identifying repair/replacement needs necessary to maintain equipment and systems.
• Repairs heating/air conditioning systems and related equipment and/or components (e.g. unit heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of equipment.
• Manage repair costs while minimizing inefficiencies.
• Achieve all first-time fixes, productivity, customer service and other performance goals in a consistent manner.
• Maintains tools, supplies and/or equipment (e.g. torches, cutters, drills, test equipment, filters, control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability of items and equipment is in safe operating condition.
• Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
• Repairs various items, systems and/or components (e.g., air conditioning systems, heating units such as: steam boilers, forced hot water, and hot air systems), for the purpose of providing renovation and preventive maintenance of heating/air conditioning and refrigeration systems.
• Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Transports various items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at job site.
• Must be able to work independently and have good customer communication skills.
• Others duties as assigned

Qualifications:

• Minimum requirement is a High School Diploma or General Education Degree (GED)
• Strong HVAC Experience in Residential Areas
• Light Electrical (schematics)
• Universal Certification for recovery and installation of refrigerants
• Valid Driver’s License.
• Ability to speak, read, and write English in a proficient manner
• At least 5 years field experience in heating and air conditioning or 2 years educational experience with at least 2-3 years field technical experience
• Must be familiar with and able to utilize electronic equipment, including, but not limited to a computer, for the purposes of queries and accurate data entry
• Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components

In Return We Offer:

• $5000 Sign on bonus
• Competitive compensation
• Union position
• Company take home van; gas card and maintenance provided
• Tools and uniforms provided
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Your choice of 2 company provided home warranties (for homeowners).
• Career development and advancement opportunities 

HomeServe USA is an equal opportunity employer.

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