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HomeServe USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!
We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.
No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.
Job Responsibilities
The Contractor Onboarding & Support Specialist will be responsible for supporting a world class contractor network to deliver superior customer service for residential plumbing, electrical and HVAC repairs. This role will help achieve corporate financial and customer service objectives by effectively managing contractor performance and training contractors on the “HomeServe Way”; conducting onboarding to newly recruited contractors; supporting contractors with questions pertaining to the use of our technology, processes, and standards; and working in conjunction with the Regional Operations Management and Contractor Recruitment teams to ensure proper coverage within specific geographic areas to meet or exceed HomeServe quality standards.
Contractor
$56k-73k (estimate)
05/30/2024
06/16/2024
homeserveusa.com
Norwalk, CT
500 - 1,000