Job Summary

The Contracts and Closing Coordinator is the central point of all paperwork throughout the sales and construction process and is the voice of Homes by WestBay for notifying the customer, lender, and Title Company when a closing date has been set. 

Duties and Responsibilities:

• Audits all sales contracts and addenda in accordance with Company policy. 
• Distributes and files all sales contracts and addenda in accordance with Company policy. 
• Tracks, collects, and documents all earnest money deposits received. 
• Updates and prepares the weekly backlog and deposit reports. 
• Prepares contract addenda for any special purpose for the Sales Team in accordance with approval from Company Management 
• Prepares all closing date correspondence between Homes by WestBay and the customer. 
• Coordinates all closings between the construction, buyer, lender, and Title Company 
• Prepares all cancellation and default correspondence as required. 
• Ensures confidentiality and controls access to sensitive information, such as Buyer loan information. 
• Tracks all pre-qualification and loan commitments for customers in backlog. 
• Prepares appraisal comparables for all homes in backlog. 
• Reviews and approves all closing statements from the Title Company prior to the closing appointment. 
• Responds to inquiries and requests for information requiring knowledge of departmental and company policies and procedures. 
• Serves as internal resource to administrators or staff on sales contracts and company procedures. 
• Research information, as requested, and relays official interpretations. 
• Implements changes or enhancements to procedures to improve productivity, efficiency, and service. 
• Performs other related duties as assigned or requested. 

Job Qualifications:

• Associates degree required or combination of experience/education as substitute for minimum education. 
• Minimum Experience of 2 Years 
• Bachelor's Degree in business, finance or related preferred 
• Preferred Experience of 3 Years 

Competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information; Develops alternative solutions; Uses reason. 
• Customer Service - Manages difficult customer situations; Responds promptly to 
• customer needs; Responds to requests for service and assistance. 
• Oral Communication - Speaks clearly and eloquently; Listens and gets clarification when necessary; Responds informatively to questions. 
• Written Communication - Writes clearly and concisely; Edits work for spelling and grammar; Varies writing style to meet needs; Reads and interprets written information. 
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. 
• Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. 
• Dependability - Follows instructions; Takes responsibility for own actions; Completes tasks on time. 
• Initiative - Seeks increased responsibilities; Seeks developmental growth; Solicits feedback regularly. 
• Culture – Consistently promotes company culture and Mission Statement 

The statements above are intended to describe the general nature and level of work performed by people assigned to the jobs in the program. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disability to perform essential functions. 

Homes by WestBay is an Equal Opportunity Employer