```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Responsibilities```
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

```Experience```
- Previous experience in guest services or hospitality preferred
- Multilingual skills are a plus
- Knowledge of front desk operations and hotel management software
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with tact and diplomacy
- Strong attention to detail and organizational skills
- Familiarity with phone systems and office equipment

At our hotel, we value our employees and offer competitive benefits including:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
- Ongoing training and development programs

If you are a motivated individual with a passion for providing exceptional customer service, we encourage you to apply for the position of Front Desk Agent. Join our team and help us create memorable experiences for our guests.

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Holidays

Work setting:

• In-person

Ability to Relocate:

• Shenandoah, TX 77385: Relocate before starting work (Required)

Work Location: In person