You haven't searched anything yet.
Who Are We?
RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guestsdemands while continuously changing the perception of the hospitality industry.When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Housekeeper/Room Attendant
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The housekeeping/room attendant performs routine duties of cleaning and servicing our guest rooms beyond expectation while following the directive of the Executive Housekeeper. The housekeeping/room attendant promotes a positive image of the hotel establishment to guests and enjoys assisting our guests with such a pleasant and friendly temperament. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!
JOB RESPONSIBILITIES
Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction
Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to: making beds; dust television, pictures and furniture; sweep and/or vacuum floors and carpets; clean windows and mirrors; clean the bathroom and empty trash containers; clean the closet; clean and disinfect telephones daily; replenish amenities; remove dirty bed linen and replace with clean linen; realign furniture to the floor plan; check and secure room when finished; clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift; update and submit room assignment sheet
Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper – this includes any item left behind such as a purse, wallet, jewelry, etc.
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred)
Excellent customer service skills
INDUSTRY EXPERIENCE
Previous experience in the hospitality industry (preferred)
Previous experience as a housekeeper/room attendant or janitorial services (preferred)
REQUIRED SKILLS
Ability to follow directions and work in a fast-paced environment
Additional training (as required)
Must be flexible to work varied schedules
Good written and oral communication skills
Ability to listen attentively
Must have the physical ability to walk, bend, and stand for long time periods
Must be able to lift up to 40 lbs.
Must adhere to grooming and appearance standards in alignment with uniform
Must be dependable
ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
Job Summary
Full Time
$26k-33k (estimate)
02/02/2024 05/28/2024
The job skills required for Room Attendant include Housekeeping, Customer Service, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Room Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Room Attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Room Attendant positions, which can be used as a reference in future career path planning. As a Room Attendant, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Room Attendant. You can explore the career advancement for a Room Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Room Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Room Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Room Attendant job description and responsibilities
Maintain the condition of the make-up room trolleys, stack up linens and stationery for usage.
12/13/2021: Bridgeport, CT
Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards.
12/24/2021: Saint Petersburg, FL
They ensure all rooms are clean and they address guest’s queries politely and knowledgeably.
01/21/2022: Fort Collins, CO
Cleaned numerous rooms Provided excellent customer service Shampoo carpet and dispatching.
02/18/2022: Tacoma, WA
Dining room attendants should have a neat, clean appearance, a pleasant manner, and the ability to follow directions.
12/29/2021: Dayton, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Room Attendant jobs
There are generally few education and training requirements to become a room attendant.
12/16/2021: Worcester, MA
Most Tool Room Attendants list "Safety Rules," "Requisitions Stock," and "Machine Parts" as skills on their resumes.
12/08/2021: Johnstown, PA
Creating an Atmosphere of Positive Evolution.
01/21/2022: Somerset, NJ
Celebrate Success and Learn to Deal With Failures.
02/14/2022: Birmingham, AL
Learn the basics, then move on to bigger things.
12/10/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Room Attendant.