JOB INFORMATION:

ORGANIZATION:

WHO WE ARE:

Home Matters Caregiving is a best-in-class, home care agency led by a team experienced in building and growing successful businesses with a team-oriented culture. We are operating in the Atlanta area, and will expand, grow partnerships, and provide our service to seniors throughout Georgia.

Senior care is a high growth industry, and Home Matters Caregiving is focused on being at the forefront of that growth by prioritizing our team members and clients.

We are looking for a go-getter leader and organizer who is seeking to obtain increasing responsibility as we grow. 

Responsibilities:

 Leads our caregiver recruiting process, including screening, interviewing and hiring. Leads the caregiver scheduling process including profiling, scheduling and communication to clients and caregivers. Leads the day-to-day office activities, including communication coordination, routing calls, client and third party correspondence, office paper work and filing.

• Leads and directs the caregiver recruiting process.
• Leads caregiver onboarding process
• Processes employment applications and associated onboarding paperwork, reference & background checking, and new employee orientation
• Leads the caregiver scheduling process 
• Ensures all scheduled shifts are staffed and completed
•  Align with company management to ensure caregiver and client complete satisfaction.
• Communicates to clients and caregivers on an ongoing and as need basis.
• Arrange home assessments and visits
• Check-in with clients on periodic basis to understand needs and feedback
• Enters and maintains employee and client information and records; and reports out information for accounting and payroll as needed.
• Organizes office supply needs and orders and maintains supplies
• Posts social media and other marketing content
• Coordinates marketing and promotional events

Qualifications:

High School and one-year related experience and/or training in a business office environment. Must have home care, home health or hospice expierience. Requires strong project management and administrative and computer skills (Office, Excel, PowerPoint).

• One or more years work experience in home care, home health, hospice field 
• Previous experience in staffing or scheduling 
• Previous experience in client service 
• Strong attention to detail and organizational skills.
• Able to multi-task and handle a fast paced environment
• Strong verbal communication skills a must
• Strong listening skills
• Ability to use initiative and actively solve problems.
• Demonstrate excellent customer focus
• Must have drivers license and reliable transportation

As Home Matters Caregiving expands throughout the city, this position has opportunity to grow and expand responsibility. 

This is a remote work assignment.

Benefits:

• PTO
• Health benefit