The Staffing Pro is responsible for a various administrative and operational tasks to ensure the efficient and effective functioning our staffing department. This role involves supporting the owner, managers and employees while maintaining a high level of confidentiality and professionalism.

Primary Responsibilities:

• Assist in the orientation and onboarding process for new hires.
• Maintain and update employee records, both electronic and physical.
• Assist with benefits enrollment and changes.
• Address employee inquires regarding benefits.
• Maintain benefits records and reports.

Education/Experience Requirements:

• Bachelor's Degree, Business Administration or equivalent work experience.
• Previous staffing/HR experience is required.
• Strong communication skills.
• Able to resolve conflict.
• Client and caregiver satisfaction.

Knowledge, Skills and Abilities:

• MUST be a people person
• MUST have high energy
• Must have an understanding of and uphold the policies and procedures established by North Shore Companions, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must have knowledge of the senior care industry.
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures.
• Must have the ability to organize and prioritize daily, monthly and yearly work
• Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
• Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone.
• Must present a professional appearance and demeanor.
• Must be able to operate office equipment.
• Must be patient and congenial on the telephone.
• Must have computer skills and be proficient in Word and Excel.
• Must be able to work evenings or weekends as required.
• Must be able to perform duties in a professional office setting.

Job Type: Full-time

Salary: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call - rotation