Home Encounter HECM, LLC is looking to hire a full-time Community Coordinator with exceptional customer service skills, a strong work ethic and a strong desire to be a part of an awesome team.

WHAT WE HAVE TO OFFER

• Competitive salary, depending on experience.

• A full benefit package and great perks including medical, dental, vision, a health savings account (HSA), a flexible spending account (FSA)

• 401(k) plan with employer match

• Paid company holidays

• Paid time off (PTO), Volunteer Time Off, and Birthday Time Off

• Life insurance, AD&D insurance, long-term disability, short-term disability

A DAY IN THE LIFE AS A COMMUNITY COORDINATOR

As our Community Coordinator, you will support and assist our Community Association Managers (CAMs). You will be the foundation of our Community Management Department by being the first point of contact for homeowners, tenants and vendors and will make authentic connections with our clients (Association Boards) and co-workers by answering phones, providing administrative assistance, and sending out mailings for communities. You will also review and address homeowner requests for their respective community while understanding the proposed repair solution and positively navigating homeowners through the approval process. As a Community Coordinator, you will possess the ability to think on your feet while employing conflict resolution strategies and suggesting creative and cost effective solutions.

QUALIFICATIONS FOR AN COMMUNITY COORDINATOR

• High School Diploma or equivalency required

• Intermediate experience using G-Suite or MS Office applications

• The candidate should be computer savvy and quickly adapt to new computer systems

• Previous experience in customer service office work related position preferred

Are you confident and self-motivated? Do you have excellent communication skills, both verbally and written? Are you energetic and outgoing? Do you have a sense of urgency to get things done and address issues? Are you friendly and welcoming with exceptional interpersonal skills? Do you have a strong work ethic and thrive in a faced paced environment? Are you loyal and trustworthy? Do you take on tasks with a high degree of attention to detail and quality? Can you effectively prioritize multiple tasks? If so, you might be perfect for this Property Manager position!

ABOUT Home Encounter HECM, LLC

Home Encounter HECM, LLC is an integrated national platform offering world-class association management services to investors in the single family and multi-family markets. Our mission to provide aggressive, proactive, and honest association management continues. This partnership allows us to combine our local knowledge and experience with the tools and resources provided by a larger organization. We strive to be professional, to communicate well, and to continue educating ourselves and our customers. We hold ourselves to the highest standards of integrity and transparency in dealing with our clients, our residents, our vendors, and each other.

Our exceptional employees enjoy a fun and rewarding team culture. We treat each other with respect, sensitivity, and consideration. Employees also enjoy competitive pay and generous benefits. Our belief is that happy employees will provide the best service to our clients and customers.

READY TO JOIN OUR TEAM?

Home Encounter HECM, LLC is an Equal Opportunity Employer

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Hourly pay

Experience level:

• 1 year

Schedule:

• Day shift
• Monday to Friday
• No weekends

Travel requirement:

• No travel

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Temple Terrace, FL 33637 (Required)

Ability to Relocate:

• Temple Terrace, FL 33637: Relocate before starting work (Required)

Work Location: In person