This Measure Technician will work within a geographic market that will include, but not limited to : Champaign and Mattoon, IL.

Position Purpose

The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center.

The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations.

The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center.

The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a tablet and various related department goals.

Key Responsibilities

90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures.

10% Drawing Review - Review and edit of drawings in the tabletDirect Manager / Direct Reports : This Position typically reports to Local Field Manager This Position has 0 Direct Reports

Travel Requirements

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements

Must continuously stand or walk or regularly requires lifting / handling / carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications

Must be eighteen years of age or older. Must be legally permitted to work in the United States.

Preferred Qualifications

No additional qualifications

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and / or GED.

Preferred Education

No additional education

Minimum Years of Work Experience

Preferred Years of Work Experience

No additional years of experience

Minimum Leadership Experience

None

Preferred Leadership Experience

None

Certifications

None

Competencies

Last updated : 2024-05-17