3 Front Desk Associate - Full-time Jobs in Dalton, GA
Home 2 Suites by Hilton Dalton, GA is Hiring a Front Desk Associate - Full-time Near Dalton, GA
Home 2 Suites by Hilton in Dalton, GA is searching for a friendly, reliable team member to join our team as a Front Desk Agent (2pm – 10pm).
Candidate must be able to:
- Work the days and hours scheduled. (3-5 days per week)
- Be reliable and on time for work
- Provide friendly, professional service to all guests
- Sell room reservations for guests by phone and in person
- Answer hotel telephones courteously and efficiently
- Assist guests with check in and check out processes
- Help guests with issues in a friendly and efficient manner while maintaining a positive attitude
- Provide information to guests concerning the hotel, services and local area
- Process guest billing/accounting correctly & efficiently
- Anticipate guest needs and taking every opportunity to exceed guest expectations
- Complete all front desk accounting processes with a high degree of accuracy
- Reconcile any payment transactional discrepancies that occurred on your shift
- Stock all required guest supplies and Hilton Honors snack and beverage items
- Prepare coffee, bake cookies and display in lobby for guests
- Maintain an adequate supply of guest items to meet any guest requests or needs
- Follow all Hampton by Hilton operational and safety policies and procedures
- Be committed to delivering the100% Hampton Guarantee
Job Requirements:
- Must be able and willing to work weekends (Sat., Sun.)
- Understand we are a 24/7, 365 day a year business. We do not close. Therefore, all associates must be able and willing to work when scheduled.
- Maintain a positive, friendly, helpful attitude with all guests and your fellow team members at all times.
- Ability to remain calm in stressful situations and go above and beyond to assist guests.
- Ability to learn quickly and work in fast paced work position with constant guest interaction
- Anticipate guests needs and provide an experience that exceeds guests’ expectations
- Must possess basic computer skills
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel: 1 year (Preferred)
- customer service: 2 years (Required)
Work Location: In person
Job Summary
Full Time
$28k-36k (estimate)
04/14/2024
08/10/2024
The job skills required for Front Desk Associate - Full-time include Customer Service, Billing, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate - Full-time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate - Full-time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate - Full-time positions, which can be used as a reference in future career path planning. As a Front Desk Associate - Full-time, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate - Full-time. You can explore the career advancement for a Front Desk Associate - Full-time below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
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The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
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Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
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Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
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The Front Desk employee ensures positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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A front desk receptionist needs to be highly organized, friendly and engaging.
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Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
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Front desk employees need to be able to get along and work with a variety of people.
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Always Be Available as a Mentor.
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Step 3: View the best colleges and universities for Front Desk Associate.
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