Description

SUMMARY

The Systems Technician is responsible for serving all staff and student technology users by assuring access to and providing end-user support with the school and parish IT-related resources.

The Diocese of Orlando four core values lay the foundation for the work performed by its employees.

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living.

2. Respect: Affirming each person’s God-given dignity and uniqueness.

3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.

4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Under the direction of the school principal, develops and maintains technology plans in accordance with the needs and within the budgetary constraints of the school, making technology-related purchasing recommendations as needed.

· Implements Diocesan Acceptable Use Policy; adjusts content filter rules and adds exceptions as needed.

· Creates and manages user accounts for software and network; ensures teacher data is being backed up regularly.

· Sets up and maintains school databases.

· Develops and maintains the website.

· Maintains an inventory of all software and hardware; manages warranty and license documents, software patches and upgrades.

· Serves as liaison to and works with the local and diocesan technology committees; teams with diocesan staff in filing E-Rate grant.

· Previews, orders, purchases, installs, and maintains software and hardware as needed; manages printers- both networked and desktop.

· Troubleshoots hardware and software problems for a timely resolution, working with providers and vendors to arrange for outside support when needed.

· Replaces/purchases and upgrades hardware and software (desktops, laptops, netbooks, tablets, etc.) as required, considering the budgetary constraints of the overall organization and individual departments.

· Collaborates and teams with school and parish staff on various tasks and projects in order to deliver against organizational goals and deadlines as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.