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Description
Our company is seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for providing excellent customer service and managing the repair and maintenance process for our clients' vehicles.
Responsibilities:
- Greet customers and provide exceptional customer service
- Schedule appointments for service work and repairs
- Communicate with customers about the status of their vehicle repairs
- Prepare accurate estimates for repairs and services
- Maintain accurate records of all work performed
- Check parts invoices and add to work orders
- Complete warranty claims
- Handle payments and end-of-day paperwork
Requirements
- High school diploma or equivalent
- Previous experience in a customer service role
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Knowledge of automotive repair and maintenance is a plus
- Proficient in computer software programs such as Microsoft Office and Excel
Hours for this position are Monday-Friday 8 AM-5 PM
Excellent benefits package to include medical, optical, dental, disability and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing.
Full Time
$46k-67k (estimate)
04/28/2024
06/26/2024
The job skills required for Service Writer include Customer Service, Life Insurance, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.