Since 1933 HOLT CAT has offered legendary Cat power systems service and support, from extensive parts inventories to preventive maintenance, generator support, diagnostics, and 24/7 emergency service. We are looking for a new team member dedicated to meeting the unique needs of our customers and getting the job done. We have a Field Maintenance Technician position based in San Antonio, Texas. For more information about HOLT and our History, Values, Sustainability, and Careers: www.holtat.com/about_us. 

Job Summary:

This position is responsible for performing quality routine preventive maintenance service work on power generation, switchgear, and uninterrupted power source (UPS) systems in order to satisfy customer needs. This position is also responsible for completing all necessary forms and documentation associated with Iron Pro in an accurate and timely manner. Experience is highly desired, and a good driving history is required. When it comes to operating power equipment, 100% uptime is the goal. Planned maintenance is the key to optimum efficiency and 24/7 reliability. Perform exemplary maintenance services on generators to ensure owning and operating costs exceed customer standards. Use Holt Cat’s digital tools to capture and report issues as it pertains to the operation and performance of the equipment to maximize uptime. Lastly, the incumbent must successfully work with Holt’s central dispatch team for logistics and communicate directly with customers to confirm job requirements, location, and timeline.

Compensation and Benefits:

• Compensation for this position will be competitive and consistent with your experience and competencies and includes a flat rate variance bonus structure.
• Sign-on bonus for qualified positions
• HOLT CAT offers a comprehensive benefits program that includes complete health care benefits (medical, dental, vision, disability, life insurance), 401(k) & Profit-Sharing plan
• Paid holidays and a front-loaded PTO program
• Employee wellness resources and Employee Assistance Program
• Up to 15 days of child bonding leave
• We offer a robust, established employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT
• Ongoing in-house technical development curriculum to develop your skills and competencies
• We also maintain a Tuition Reimbursement program to support the pursuit of accredited college or technical school courses

Essential Functions:

• Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Performs high-quality preventative field maintenance work and electronic inspections on generators, ATS, and engines
• Effectively maintains and communicates a field service schedule to deliver an exceptional customer experience
• Desires to challenge self with an abundance mindset to achieve the highest levels of performance and quality
• Adaptable and understanding of changes to schedules and timelines
• Accurately obtains, packages, and submits required compartment fluid samples daily
• Maintains appearance and operation of service truck to ensure productivity and professional representation to Holt customers
• Work Order Efficiency- 5% or higher for the reviewed time period
• Requires regular and punctual employee attendance
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, and Abilities:

• A self-motivated, thoughtful individual with a high energy level who can work alone or with others in a field environment
• Ability to work independently as well as a part of a diverse team and establish and maintain effective working relationships with co-workers, supervisors, and customers
• Exceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanor
• Demonstrated proficiency with current computer software and related hardware
• Some knowledge of generators, ATS, engines, and related equipment
• Ability to read and understand equipment service manuals and lubrication charts
• Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance 
• Understanding of preventive maintenance procedures and practices

Education and Experience:

• High school diploma or equivalent required
• Up to one year of experience with field or shop preventive maintenance of generators, ATS, engines, and related equipment preferred
• Valid driver's license with a safe driving record required

Travel:

• Up to 20% of overnight travel