Do you believe passionately in unmatched customer service and going “above and beyond” for your clients? Do you thrive in an environment where your work is meaningful and impactful? Are you looking for a firm with a family feel where you can grow and succeed? If so, we want you on our team!

To contribute to our firm’s growth and success, The Hollander Law Firm, a growing South Florida Personal Injury practice, is looking for an experienced bilingual legal intake specialist with a positive attitude who can provide administrative support to our team. Our firm is growing, and we are looking for the best of the best to join our team. We are proud of our commitment to providing clients with the highest level of service. The ideal candidate will be someone who wants the chance to make a difference for our clients and contribute to running an efficient and effective law practice.

At Hollander Law, empathy and compassion are our driving forces. We understand you are a real person , who may be experiencing a traumatic and difficult time in your life. Above all else we are PERSONAL and get to know you and your story to become the best advocate for you and your case.

Intake responsibilities will include:

· Fielding all potential new client phone calls, messages, emails, and chats.

· Send out fee agreement forms.

· Open new case in Case Management System (Filevine).

· Input all potential new client information into Lead Docket software.

· Open communication with paralegal and attorneys as needed.

· Requesting necessary medical records

Administrative responsibilities will include:

• Fielding all phone calls and inquiries
• Communication with office vendors and clients
• Maintaining all files using an electronic and paper filing system
• Maintaining a detailed firm calendar, scheduling depositions, mediations, etc.

Requirements & Skills:

• Team-first mentality
• Bachelor's degree or equivalent unless more than 5 years of experience in a law office performing similar duties to those above.
• 2 years’ experience in an administrative role and law office experience strongly preferred. (Personal Injury/Medical Malpractice experience is a PLUS!)
• Ability to independently multi-task and work in a fast-paced environment.
• Strong organizational skills, attention to detail and the ability to prioritize are a MUST.
• Strong customer service skills.
• Bilingual: well-developed communication skills in English and Spanish
• Ability to identify problems and find solutions.
• Technology proficient is crucial to succeed in this role.
• Proficient in using a case management system (Filevine/Lead Docket experience preferred.)
• Microsoft, Adobe & Zoom proficient.

We are looking to partner with someone who will be loyal to our mission and values. We offer an excellent benefit package as well as a 401k plan.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Ability to Relocate:

• Boca Raton, FL 33433: Relocate before starting work (Required)

Work Location: In person