Job Title: Dental Front Desk Coordinator/Administrator

Company Name: Dental Distinction

Location: Plano, TX

Job Type: Full-time (32-36 hours)

About Us: Dental Distinction is a reputable dental practice committed to providing exceptional oral care and creating positive patient experiences. We prioritize a friendly and professional environment, and we are currently seeking a dynamic individual to join our team as a Dental Front Desk Coordinator/Administrator.

Position Overview: As a Dental Front Desk Coordinator/Administrator, you will be the first point of contact for our patients, providing excellent customer service and ensuring smooth day-to-day operations of the front desk. Your role is crucial in creating a welcoming atmosphere and maintaining efficient administrative processes.

Responsibilities:

• Patient Reception:
• Greet patients with a warm and friendly demeanor.
• Schedule appointments and manage the appointment calendar.
• Verify and update patient information in the system.
• Customer Service:
• Provide exceptional customer service, addressing patient inquiries and concerns.
• Communicate effectively with patients, staff, and our dental team.
• Administrative Duties:
• Handle phone calls, emails, and other correspondence.
• Process patient paperwork and insurance claims.
• Manage patient records and ensure confidentiality.
• Billing and Payments:
• Coordinate with the billing department for accurate processing of payments.
• Assist patients with billing inquiries and insurance-related matters.
• Office Maintenance:
• Maintain a clean and organized front desk area.
• Order and manage office supplies as needed.

Qualifications:

• Previous experience in a dental office or healthcare setting is preferred.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in dental software and basic computer skills.
• Knowledge of dental terminology and procedures is a plus.

Benefits:

• Competitive salary.
• Paid time-off and paid Holidays.
• Investment savings account and Life Insurance.
• Opportunities for professional development.
• A positive and collaborative work environment.

How to Apply: If you are a motivated and customer-focused individual with a passion for dental care, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant experience to dd.holisticsmiles@gmal.com. Include "Dental Front Desk Position - [Your Name]" in the subject line.

Dental Distinction is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Application Deadline: [12/30/2023]

We look forward to welcoming a new member to our dedicated team.

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Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 30 – 36 per week

Benefits:

• On-the-job training
• Paid sick time
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Pediatrics
• Primary Care

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Dental office: 1 year (Required)

Language:

• any other language (Required)
• English; Preferrable Arabic or Spanish (Required)
• English (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Plano, TX 75075 (Preferred)

Work Location: In person