Position Summary: Audit, balance and report for food and beverage and front desk and provide accurate, timely information to ensure hotel policy is followed.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reconcile and balance front desk transactions
• Reconcile and balance food and beverage transactions from micros reports.
• Post room and tax to guest account.
• Check guests in/out as necessary.
• Handle guest problems with courtesy, empathy and sincerity.
• Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats.
• Report to work on time and in proper uniform.

Perform other tasks as assigned by management.

Requirements

Education: High school education or equivalent experience.

Experience: Accounting/Customer service experience preferably in a hotel or related field.

Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends.

Knowledge or and ability to operate a computer and reservation system.

Ability to read, write and speak English.

Ability to stand for long periods of time.

Ability to provide friendly guest service with a smile.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Pay may depend on skills and/or qualifications

Experience:

• Hospitality: 1 year (Required)
• Accounting: 1 year (Preferred)
• IHG: 1 year (Preferred)
• Opera: 1 year (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person