The Housekeeper is responsible for performing a combination of tasks, which maintains hotel premises in a clean and orderly manner, thereby contributing to a pleasant and positive guest experience.

Housekeeping Attendants must:

Have a flexible schedule since hours will vary week to week depending on hotel's occupancy.

Be able to work a varying schedule as well as any and all holidays as needed.

Be a team player with excellent customer service skills

Essential Duties and Responsibilities

• Provides professional and courteous guest service at all times
• Cleans and maintains guest rooms.
• Dusts and polishes furniture
• Vacuums floors
• Cleans bathrooms
• Removes trash
• Refurnishes room with supplies, towels etc.
• Stocks assigned cleaning cart for work shift
• Attends monthly department meetings
• Completes projects as determined by Housekeeping Supervisor
• Actively seeks out other tasks when current work is complete
• Participates in ongoing education and training of Franchise and Hotel Management Company

Essential Behavior Requirements

• Customer Service: Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer’s wants and needs. Identifies opportunities to improve and deliver additional value to customer’s experience by presenting creative solutions and innovative ideas.
• Communication: Actively listens to customers, coworkers, and the public (viewing the situation from the customer’s perspective) and works together to solve the problem through effective communication.
• Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Quality: Work “product or service” is free of errors and exceeds customer expectations.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 22 – 36 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person