5 front desk supervisor Jobs in cape girardeau, mo
Holiday Inn Express is Hiring a Front desk supervisor Near Cape Girardeau, MO
Cape Girardeau, MO
Starting Pay : $17.50 per hour
We are seeking a friendly, energetic and dependable Front Desk Supervisor to join our team of professionals! The scope of this position is to ensure the satisfaction of our guests, focus and train staff on customer service and develop and maintain service programs.
Responsibilities of Front Desk Supervisor Include :
- Ensure the complete and constant satisfaction of all hotel guests
- Resolves guest complaints
- Confirms that all aspects of a guest's interaction with the facility concerning the front office operations and complete and accurate
- Ensure implementation of programs meet or exceed the goals of the team
- Responsible for interviewing, hiring counseling and evaluating all front office and reservations staff
- Train, evaluate and schedule Guest Service Representatives
- Implement new programs and policies
- Maintain and ensure compliance with all brand and company standards
- Supervise reservations, group information and functions
- Assist in the budgeting process
- Participate in daily and weekly revenue meetings
- Ensure GSR behavior is abiding to employee handbook
- Assist in scheduling and facilitating classes for new hotel hires
- Responsible for training and supervising
- Hold meetings for front desk team members on selling, rate management, customer service, etc.
Skills :
- Exceptional people / interactive skills
- Leadership / Supervisory abilities
- Strong communication skills and processes
- Capability of utilizing operating systems and computers
- Possess high level of energy, creativity and enthusiasm
- Excellent oral and written skills and communications
Education / Experience :
- High school diploma or equivalent
- Minimum of 3 years of guest service experience
- Minimum of 2 years of management experience
- Must be at least 21 years of age
- Competent knowledge of all functions of the job with or without reasonable accommodations
Last updated : 2024-05-17
Job Summary
Full Time
Ambulatory Healthcare Services
$36k-50k (estimate)
03/10/2024
08/16/2024
ANKENY, IA
<25
2019
<$5M
Ambulatory Healthcare Services
Related Companies
The job skills required for Front desk supervisor include Front Office, Guest Service, Customer Service, Scheduling, Leadership, Front Office Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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