1 Front Desk Agent Job in Bay, TX
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Holiday Inn Express & Suites - Bay City is Hiring a Front Desk Agent Near Bay, TX
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and friendly welcome
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Answer phone calls and respond to guest inquiries promptly and professionally
- Handle guest requests and resolve any issues or complaints in a timely manner
- Assist with reservations and ensure accurate billing
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Skills:
- Excellent hospitality management skills
- Strong knowledge of front desk operations and phone systems
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent phone etiquette and communication skills
- Familiarity with hotel management software is a plus
- Bilingual skills (English/Spanish) preferred for effective communication with diverse guests
At our company, we value our employees and offer competitive benefits including:
- Competitive pay based on experience
- Opportunities for career growth and advancement within the company
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and other services
If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Bay City, TX 77414: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$28k-37k (estimate)
04/17/2024
05/02/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Billing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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