• Must work well in stressful, high-pressure situations.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with QPM Hotels standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working

. • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.

• Maintain and operate all laundry equipment in accordance with established procedures.

• Report any equipment malfunction to maintenance immediately and complete a work order.

• Separate and wash terry separate from linen. Always use gloves when sorting. Always shake out linen and terry when sorting and look for anything that may cause injury (needles, etc.)

• Ensure that all linen and terry is free of stains and tears prior to washing. • Pre-spot stained linen and terry before rewashing.

• Load and unload washers and dryers being careful not to overload either machine. • Fold linen in accordance with established procedures.

• Fold and stack clean towels, removing any stained or torn linen/terry and place in appropriate storage location.

• Clean dryer lint screens EVERY load.

• Clean exterior of all machines in the laundry room daily.

• Check/refill washer chemicals as needed.

• Sweep and mop laundry floor daily. Use wet floor signs as required.

• Deep clean the entire laundry area once per week.

• Ensure front desk has linen stored for guest requests in the evening. • Stock, clean and maintain laundry carts, storage areas and laundry racks.

• Practice safety standards at all times and keep the property safe for guests and fellow associates. Know location and use of fire extinguishers. Use wet floor signs.

• Follow proper use of approved chemicals and accurately label chemical containers. Use gloves and goggles when handling chemicals. Complete Chemical Training and Blood Borne Pathogen Training.

• Assist with or perform linen inventory as required.

• Practice energy conservation at all times.

• Notify manager/Maintenance Department of maintenance issues. Complete work orders as needed.

• Maintain a clean and orderly work area in accordance with hotel standards

. • Clean guestrooms during peak periods, if necessary, while maintaining productivity standards.

• Promote teamwork and associate morale.

• Adhere to all work rules, procedures and policies established by the company. Have a thorough knowledge of emergency procedures.

• To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

• Treat all operating equipment and supplies carefully to minimize damage and reduce waste.

• To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times.

• To read the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and DUTIES & FUNCTIONS Job Description Rooms Department regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

• Attend meetings/training as required by management.

• Perform other duties as requested by management.

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Job Type: Part-time

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Laundry: 1 year (Preferred)

Work Location: In person