20 Front Desk Agent Jobs in Lakewood, CO
Holiday Inn Denver Lakewood is Hiring a Front Desk Agent Near Lakewood, CO
Duties:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel services, amenities, and local attractions
- Handle guest complaints and resolve issues in a professional and timely manner
- Assist with guest requests such as room service, transportation, or luggage handling
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures regarding guest privacy and security
Requirements:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities and ability to handle difficult situations with patience and professionalism
- Knowledge of hospitality management principles is a plus
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in handling guest information
At our hotel, we value our Front Desk Agents as they are the first point of contact for our guests. If you have a passion for providing exceptional customer service, enjoy working in a fast-paced environment, and have a strong attention to detail, we would love to hear from you.
Join our team today and enjoy the following benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and other services
To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience in guest services. We look forward to reviewing your application!
Job Type: Part-time
Pay: From $17.25 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Schedule:
- 8 hour shift
Work setting:
- In-person
Work Location: In person
Job Summary
Part Time
Accommodations
$28k-37k (estimate)
02/13/2024
08/29/2024
hilakewood.com
Denver, CO
<25
Accommodations
Related Companies
The job skills required for Front Desk Agent include Customer Service, Problem Solving, Transportation, Attention to Detail, Computer Systems, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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