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The Holiday Inn Baltimore BWI Airport is currently seeking a Full-Time Guest Service Agent for immediate hire.
This is an exceptional opportunity for a candidate with a big personality, bright smile and positive attitude to join our team.
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Guest Service Agent, you will not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel welcome and at home.
As a Guest Service Agent, you will be responsible for delivering a high level of customer service to achieve 100% guest satisfaction. Other duties include but are not limited to checking guests in and out of the hotel, making reservations, posting charges to guest accounts, verifying payments, billing credit cards, responding to guest complaints and balancing a cash bank. The Ideal candidate will possess a love for creating the best service experience possible. If this sounds like you please submit your resume for consideration.
Candidates who are friendly, patient, love to smile, genuinely enjoy helping others, have excellent service skills and a desire to grow within the company are highly desired.
WALK-INS ARE WELCOME OR YOU MAY APPLY BY RESUME
Job Type: Full-time
Pay: $15.25 - $16.00 per hour
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Work Location: In person
Full Time
$29k-38k (estimate)
05/22/2024
09/17/2024
The following is the career advancement route for Guest Services/Front Desk Agent positions, which can be used as a reference in future career path planning. As a Guest Services/Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services/Front Desk Agent. You can explore the career advancement for a Guest Services/Front Desk Agent below and select your interested title to get hiring information.