Holey Cream is actively hiring for a Shift Leader and we are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Comp & Perks:
A competitive hourly rate, flexible work schedule, job stability, achievable growth opportunities, free ice cream & donuts and so much more!

About Us:
Holey Cream, an NYC staple in dessert and confections is a fun ice cream store. The Home of the Famous Original Ice Cream Sandwich was founded in 2009 and is expanding. We are about to open our third location and have raised capital to open 10 more shoppes in the next 2 years. Come join us and grow with us!

Responsibilities

Greet guests to make them feel welcome

Take guests’ food orders and handle cash and credit transaction

Running the shift, preparing ice cream and donut orders and taking customer orders in store and for delivery

Managing the scoopers and being accountable for the team members working that shift

Proficient in the following areas: Inventory, customer service, safety and sanitation
Hold initial interviews for potential new hires in the manager’s absence. Manager must still interview the candidate.
Complete food and beverage orders
Hold staff to the company standards (service, uniform, company policies, etc.) as well as hold them accountable.
Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
Recaps to be submitted on the shifts worked
Submit the HR documents as needed

Requirements
Customer Service Excellence
Prior Point of Sale systems experience
Prior supervisory experience in the food service industry, a must
Can stand for several hours a day
Able to Multitask
Ability to lift 50 lbs.

Full Time: 35-40 hours, 4-6 day work week including weekend nights.

Part Time: 10-20 hours, 2-4 day work week including weekends.

Thank you!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 – 40 per week

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person