Looking for a career that offers personal and professional growth...AND makes a meaningful, positive

difference in our Kaua'i community?

Ho`ōla Lāhui Hawai`i is a FQHC, non-profit community health organization serving families throughout the

county of Kaua'i. We are seeking a full-time Dental Receptionist for our Waimea dental clinic.

Under the supervision of Dental Assistant Manager, our Dental Receptionist is a team player and able to work

with our patients, patients' families, staff members and health care providers. Must demonstrate

professionalism, diplomacy, patience, confidentiality and compassion when dealing with patients and their

family.

Functions in an efficient and organized manner and utilizes initiative in problem solving and adapting ways to

improve patient flow and services. Seeks opportunities for career growth and accomplishment. The front desk

is the key point at which everything is initiated (patient information, billing, etc...) and is the primary patient

flow/control point.

Job Duties include:

• Greeting patients and visitors in a prompt, courteous and helpful manner using effective interpersonal and

communication skills.

• Ensuring registration forms and insurance information is complete/up to date with necessary

documentation. Maintaining patient confidentiality and privacy at all times.

• Taking incoming messages and distributing appropriately.

• Collecting payments.

• Scheduling appointments and reminder calls; obtaining all pertinent information required according to

procedure.

• Filing/preparing charts for daily appointments.

• Keeping patient waiting area attractive and tidy- keeping patients in waiting area informed. Working with

clinic staff as a team to ensure smooth operations of the clinic.

Position requirements/description

• GED or High School Diploma.

• General office experience, preferably in a medical/dental office setting. Familiarity with computers and MS

Office applications.

• Professionalism and patient confidentiality.

• Flexible, organized, mature, impartial, and ethical. Self-motivated, honest, energetic, and committed.

• Able to communicate clearly and tactfully with others. Ability to problem-solve, set priorities, and work with

multiple distractions and interruptions.

• Possesses tact and interpersonal skills necessary to deal with patients, physicians, providers, employees and

others.

• Familiarity with our various Hawai'i cultures and languages, and culturally sensitive to the needs of the

people of the community.

• No previous dental experience necessary - will train the right, positive, can-do person!

Ho`ōla Lāhui Hawai`i is an Equal Opportunity Employer. Employees of Ho`ōla Lāhui Hawai`i and applicants for employment shall be

afforded equal opportunity in all aspects of employment without regard to race, color, age, religion, veteran's status, citizenship,

national origin, ancestry, disability, sex, sexual orientation, arrest or court record, marital status, genetic information, gender identity

or expressions, domestic or sexual violence victim status, or any other classification protected under state or federal law.
Excellent pay and benefits, including free HMSA PPO health HDS Dental plans, 401(K) retirement plan with employer

contribution, generous PTO/paid vacation.

Submit resume and cover letter to Human Resources Director via email.