Security Clearance Required: Must have Active Security Clearance.

Responsibilities

• Install, configure, and manage switches, routers, wireless access points and other network infrastructure equipment.
• Maintain and update routing tables, operating systems, security patches, and upgrades ensuring 99% network up-time during normal business hours.
• Manage and control network Internet Protocol ranges and scopes.
• Compile and maintain records, reports and change management logs concerning network maintenance.
• Provide technical guidance for directing and monitoring information systems operations.
• Design, test, install, document, and support network systems, including LAN/MAN/WAN systems.
• Troubleshoot network performance issues. Analyze network traffic and provide

capacity planning solutions and completes 250 tickets a month.

• Monitor and res ond to facility hardware and software problems. Interface with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
• Elevate issues to the government lead for support at a Program Management Office level.
• Perform system-level design and configuration of products including determination of hardware, operating system, and other platform specifications.
• Plan large-scale systems projects through vendor comparison and cost studies.
• Perform a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including, hardware, software, budgetary, and support facilities and/or equipment.
• Provide quality assurance review and the evaluation of new and existing software products.
• Perform network and systems operations activities, including computer and telecommunications/communications operations, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or strategy and operations.
• Provide input to government lead on policy level discussions regarding standards and budget constraints.
• Perform complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
• Respond and monitor priority requests and critical outages affecting hardware, software, or network problems within 15 minutes of identification. Will resolve priority requests.
• Respond to critical outages within 2 hours, priority work orders within 1 duty day and routine workorders within 3 duty days.

• Provide routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
• Utilize software and hardware tools to identify and diagnose complex problems and factors affecting network performance.
• Troubleshoot network systems when necessary and makes improvements to the

network.

• Manage physical and virtual servers, performs log analysis, error detection, fault correction, backups, restores, startup and shutdown of systems as required. Build, configure, patch and upgrade servers, operating systems, and applications.
• Develop and maintain daily, weekly, and monthly scheduled network component and Functional System backups. Restore data to support systems and data recovery due to hardware, software, or user error.
• Control and monitor user access to access the 6 MDG computing environment.
• Add, delete, and modify user access to network resources. Manage account profiles, permissions, and access to resources.
• Support connectivity of other systems to networks and troubleshoot connectivity

problems.

• Test and integrate system modifications and upgrades to ensure compatibility.
• Maintain and monitor system resource utilization (disk configuration, available storage, memory, central processing units) and recommend changes to improve performance.
• Perform system evaluations and certifications as required.
• Maintain compliance with all applicable Maintenance Task Orders, Computer Emergency Response Team notifications, Security Technical Implementation Guidance instructions and Time Compliance Network Orders. Ensure an average monthly vulnerability index of no more than “3” for each network infrastructure component, functional server, system as measured by ACAS or downward directed measurement tool.
• Perform operating system and application upgrades and security patches after 6 MDG duty hours so as not to cause disruption to the delivery of healthcare.
• Perform daily on-site status assessments of all responsible network infrastructure components and functional systems health and operability. Troubleshoot and make appropriate notifications and assistance requests.
• Responsible for the configuration, maintenance, and operations of the network, associated Network Infrastructure CISCO, Brocade, Juniper and automaton systems to include, but not limited to NetApps Storage Area Networks, Microsoft SQL Server, Server Virtualization and RightFax Server
• May be required to travel to other partner facilities.

Qualifications and Experience:

• 10 - 12 Years position as a Sr. Systems Engineer implementing production grade products and services in a highly volatile/changing Military or Government environment.
• Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Demonstrate extensive knowledge, competencies, technical skills, and abilities to professionally certified in a related discipline and maintain currency on new technologies and/or applications to support information technology operations, requirements, and systems integration.
• Communicate effectively, both verbally and writing, and demonstrated ability to lift up to 40 pounds.

Education:

• Bachelor’s degree in computer science, Information Systems, or other related field. Or equivalent work experience.

• Required Certifications: CompTIA Security certification and Cisco Certified Network Associate (CCNA).