Warehouse/Field Service Technician B

General Information:

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.

You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Regional Field Operation Manager, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.

This position will report to the South Boston Operations Manager. Work hours will be from 7 am to 3:30 pm.

Responsibilities:

• Receiving/inspecting goods and verifying items against the shipment record
• Gathering, verifying, and packing items for shipment according to specifications and the applicable transportation method
• Recording received and shipped items.
• Maintain oil processing trailers, including maintenance, repairs etc. that make sure everything is aligned and organized.
• Manage vehicle maintenance, registration, insurance, etc.
• Maintain calibration of all test equipment
• Arrange for repairs to test equipment, dry air machines, and other company equipment.
• Problems faced may be difficult but typically are not complex.
• Maintain company equipment in an organized 5S manner.
• Previous warehousing and/or shipping experience is preferred for this position.
• Travel as a field service technician to assist with urgent customer needs. Must be skilled in assembly and oil processing. Testing experience is preferred. Travel up to 30-60% is expected.

Requirements:

Associate degree and 2 years' experience or High School diploma and 5 years' experience in manufacturing/service warehouse/field service environment required.

Be available evenings and weekends to respond to emergency needs for field service.

Ability to operate forklift effectively.

Outstanding leadership, organizational, multitasking, and problem-solving skills.

Proficient computer skills.

CDL (Class A endorsement)