The role

The Site Reliability Engineer is a fundamental piece of the Site Reliability Engineering team. Site Reliability Engineering is accountable for the availability, reliability, and performance of the services and platforms in a highly transactional 24x7 environment.

What you will do:

• Monitor application performance, take steps to improve overall application performance and stability and follow through with implementation.
• Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
• Able to troubleshoot issues handling OS, Networking, Database in a cloud-based environment/on-premises environment and handle live production incidents, debug/troubleshoot application, and infrastructure issues, follow and implement SRE best practices.
• Conduct system analysis, configuration management and develops improvements for system software performance, availability, and reliability.
• Work closely with software engineers and QAs to ensure the system is responding properly to no-functional requirements such as performance, security, and availability.
• Document system knowledge as acquired over time, create runbooks, and ensure critical system information is readily available to those who need it.
• Maintain and monitoring deployment of the servers, docker containers, databases, and general backend infrastructure.

What you’ll bring:

• Bachelor’s Degree in Computer Science or related; or equivalent combination of education and experience
• 5 yrs experience in full-stack application support/DevOps/SRE role
• Experience in Javascript, Typescript and web development technologies
• Proficient in scripting languages such as Powershell and/or Python

• Troubleshooting utilizing built-in browser tools
• Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), and automation and configuration tools (Puppet, Ancible, etc) a plus.
• Knowledge of public clouds (GCP, AWS, Azure) inclusive of implementing projects on public clouds a plus.
• Ability and willingness to adapt to new application stacks and new technology concepts as the business evolves over time
• Excellent communication skills, both verbal and written
• Ability to collaborate with local and remote teams in different time zones
• Ability to present/lead technical discussions.

As required by the Equal Pay and Transparency Acts, the expected base salary for this position is: $125,000 - $140,000

The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Digital Services bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

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