Job Title : Training Specialist

Job Location : Remote

Job Duration : 12 months on W2

Characteristics of an ideal candidate

Eager to learn and teach

Passionate about facilitation

Willingness to travel for in-person trainings and meetings (approx. 30%)

Detail oriented

Ability to learn new technology as it supports the training need

Self-starter and dedicated

Experience

5-10 years of facilitation experience

2 or more years experience using or training Salesforce or other robust CRM

Experience managing projects

5 or more years experience in sales

Experience with Adobe learning manager LMS.

Background in instructional design is preferred

Responsibilities

Facilitate Salesforce trainings in an engaging manner utilizing research-based education principles

Create supporting content such as job aids and consult on e-learning design

Host virtual office hours with sales reps to answer questions and provide further guidance

Facilitate virtual trainings for application updates and enhancements

Attend or host ticket review

Host virtual Champion (pilot users) feedback sessions

Create challenges, competitions, or appreciation events to drive adoption

Provide backup to the Salesforce support desk

Communicate with digital solutions team regarding enhancements and further trainings

Provide support to project manager for training logistics such as event planning, LMS tracking, and coordinating class resources

Contract Training and Education Specialist.

Responsible for providing training and process support for Accelerator Wave 3 initiative.

Area of focus will be import and cross border for North America region.

Responsible for developing training materials and conducting virtual and face to face training sessions.

Must be able to identify process change impact and educate users accordingly.

Will need to take lead in organizing and coordinate support with Mexico colleagues.

Skills :

revious Company Foriegn Trade process experience.

Last updated : 2024-05-21