POSITION TITLE: Employment Counselor – HC MFIP Program

REPORTS TO: Program Manager

STARTING WAGE: $24.04 per hour

ABOUT HIRED

At Hired, we believe every person is one good job away from a stable and promising future. We specialize in supporting individuals whose opportunities have been shaped by historic and systemic inequities. We strive to provide coaching and skill-building opportunities at every step of their journey while helping individuals stabilize by meeting their basic needs and navigating systems of support. Through the culmination of these efforts, we believe will ultimately enable them to provide for their families, advance in their career, and pursue their purpose.

We look for these skills in a talented individual to join our team and strive to cultivate an environment that harnesses the collective power of these values and experiences each team member brings in pursuit of Hired’s mission and values. Hire’s mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our values include:

• Putting People First
• Going the Extra Mile
• Advancing Equity
• Working Together

In addition to competitive salaries, Hired offers work/life balance supported by a hybrid schedule and a generouspaid time off program that includes vacation, personal & health, 3 floating holidays and 12 observed holidays. Other benefit offerings include Health & Dental; Health Savings Account (HSA), Flexible Spending Accounts (FSA); Employer Paid Short- & Long-Term Disability Insurance, Employer Paid Life Insurance; 401(K) Retirement Plan with Employer Contribution; Voluntary Life, Vision, Legal Insurance, and employee referral program.

Hired is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, familial status, religion, gender identity, national origin, sexual orientation, disability, or veteran status. LGBTQIA friendly employer.

POSITION SUMMARY

This is a hybrid role will work primarily out of the Brooklyn Center Office. A valid driver's license, vehicle and automobile insurance is required.

Hired is seeking an Employment Counselor to assist diverse families in poverty to become economically stable, achieve long term self-sufficiency, and to explore career pathways. The Employment Counselor will commit to support strength based, family centered approach to serve the whole family, reduce racial disparities gaps, and achieve program outcome goals. Hired offers a hybrid schedule working from home and the office.

EXAMPLE ACTIVITIES

• Conduct timely and thorough one-on-one program overviews with all assigned participants.
• Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine participant strengths and identify barriers.
• Conduct one on one career exploration and assessments with participants and incorporate results in goal setting and development of employment plan
• Administer appropriate assessment and screening tools per program requirements or guidelines.
• In collaboration with participant, develop an appropriate plan with specific timelines and measurable goals.
• Provide ongoing coaching and employment counseling.
• Assist in coordinating internal and external resources and support services for participant.
• Collaborate and follow through with other employment service providers, County business partners, businesses, community agencies, and educational institutions on behalf of participants.
• Monitor and report on participant progress.
• Maintain electronic case files and case file documentation including uploading all required documents in EDS.

REQUIRED SKILLS

• Ability to work effectively with persons of all cultures, economic and educational backgrounds to establish trusting relationships with participants.
• Skill in counseling/coaching techniques to assist participants in achieving their goals.
• Ability to problem solve with the resources provided to meet participant needs in a timely manner.
• Ability to discern and coordinate the delivery of support services needed by participants.
• Written communication skills that is timely, courteous, and concise to avoid misunderstanding or misinformation.
• Oral communications skills that display respect, attentive listening, active participation, and appropriate body language.
• Effective time management and ability to prioritize work to meet the demands of casework.
• Efficient organizational and planning skills to meet the demands of casework and electronic case noting.
• Computer proficiency or the ability to learn (examples: Word, Excel, Outlook, and databases)
• Previous skills in a related field is desirable.

PHYSICAL REQUIREMENTS

Able to sit for extended periods, perform computer and data entry functions. Additional physical requirements that occur may not be listed above but are inherent in performing the position’s essential functions.

WORK ENVIRONMENT

May vary, semi-sedentary involving office and fieldwork. Use of general office equipment to include telephone, computer, copier, fax, and other office equipment. May be required to a.) Maintain regular business hours daily, b.) Provide service outside of standard business hours, c.) Provide services at a partner organization, community site, or home visit.

OTHER RESPONSIBILITIES/DEPARTMENT SPECIFIC:

• Keep abreast of county, state, and federal program policies. Maintain high level of skill and expertise through professional development and continuing education.
• Collaborate with other agencies for program activities.
• Maintain awareness of current labor market information.

OTHER EXPECTATIONS

• Participate in Hired internal and external activities and groups in addition to essential job functions.
• Attend and actively participate in organization sponsored and external trainings in the development of cultural competency/sensitivity.
• Carry out all job responsibilities in the spirit of equity and inclusion.
• Desire to develop and grow intercultural competency.