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Premises Helpdesk Associate
Hired by Matrix New York, NY
$70k-88k (estimate)
Full Time | IT Outsourcing & Consulting 1 Week Ago
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Hired by Matrix is Hiring a Premises Helpdesk Associate Near New York, NY

Job Details

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!

Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.

Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.

At-a-Glance:
Are you ready to build your career by joining

an innovative advisory services organization? If so, our client is hiring a Premises Helpdesk Associate!

What You'll Do:

  • Daily maintenance of the facility and reporting/resolving facilities related issues or requests thru a ticket system.
  • Maintenance of floor plans and assistance with space planning using CAFM Software.
  • Coordination and scheduling of employee workstation moves with the IT Helpdesk.
  • Scheduling, coordination and supervision of vendor work with the Building including the day porter service.
  • Assist with the set-up and breakdown of internal and external events.
  • Assist with building IDs, guest badges and registration with building security, as well as enforces all necessary company security measures.
  • Assist with facilities projects including build-outs, demises, and reconfigurations of internal space.
  • Assist in the response of any facilities related issues like power outages, leaks, HVAC issues, etc.
  • Strong email communication skills.
  • Basic computer knowledge with working knowledge of office machines.
  • Must have the confidence and excellent communication skills to interact with various levels of business groups and senior management.
  • Ability to work within a team and able to take control of a situation and resolve it with minimal disruption to business operations.
  • Ability to be successful in a stressful, deadline driven environment while still maintaining a strict attention to detail and prioritize issues appropriately.
  • Strong problem-solving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement.
  • Must be able to coordinate several activities at once.
What You Bring:Preferred Qualifications
  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point.
  • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity.
  • Strong customer service skills a must.
  • Good interpersonal, organizational, communication and problem-solving skills are required.
  • Analytical, detail-oriented, flexible, and decisive.
  • Proactive & solutions-oriented; innovative.
  • Learning agile; able to adapt quickly and appropriately in accordance with the constant evolution of the company and industry.
  • Responsive to client needs.
  • Collaborative; energized by the open exchange of ideas.
Basic Qualifications
  • 3 years of related Facilities and Office environment experience.
Position Type: Direct Hire

Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Karmina at to learn more.

Who We Are:
Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year.

Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.

Connect with us on LinkedIn today and learn more about how HbM can change your career:

Check out our Career Center:

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$70k-88k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

05/16/2024

WEBSITE

hiredbymatrix.com

HEADQUARTERS

ORADELL, NJ

SIZE

25 - 50

FOUNDED

1987

CEO

SHARON OLZEROWICZ

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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