Overview

CHNK Behavioral Health

Manager of Training and Professional Development

CHNK Behavioral Health is a progressive, dynamic agency that provides behavioral therapy treatment to victims of childhood trauma and adolescents that have been removed from their homes due to abuse and neglect. The agency is certified in LGBTQ competency through the Human Rights Campaign and has designated as an All Children All Families Leader. The agency also holds Sanctuary Institute certification in Trauma Informed Care and has been certified in Gender Equity by Queen City Certified. We are dedicated to making an impact on our community and just the lives of our individual clients.

Position Overview

This position assesses residential and agency wide developmental needs to drive training initiatives and identifies, develops, and conducts suitable training solutions for employees, both live and virtual.

This position will facilitate and participate in New Employee Orientation (NEO), Stewards of Children, Sanctuary, and All Children All Families (ACAF) training for all staff and will conduct Safe Crisis Management (SCM), Therapeutic Intervention Phases to Success (TIPS), Principles of Residential Treatment, CareLogic use, and shift note documentation as well as other needed Residential Services training.

The position will review reports of critical incidents, debrief involved staff, and make recommendations for follow-up training as needed.

In addition to developing, coordinating, and delivering training content for the above-referenced topics, the position also, coordinates, and tracks training for other departments (including any training grants), when not conducting such training.

It is anticipated that the position will be actively engaged in the delivery of training content an average of three days per week with other time devoted to assessing, coordinating, tracking, and developing training content as well as reviewing critical incident reports.

Minimum Position Qualifications:

• Minimum of 2 years of developing and delivering training content in a formal work environment required.
• Bachelor’s degree in training or adult education preferred, degree in human services or related field with training experience may be considered.
• Demonstrated ability to develop, implement, and assess training content using a working knowledge of adult learning theory.
• Demonstrated understanding and use of Learning Management Systems, preferably with experience with Rise.com LMS.
• Associate Professional in Talent Development Certification (APTD) or Certified Professional in Talent Development (CPTD) credential preferred.
• Demonstrated quick, concise, and clear communication.
• Possess a technical and analytical aptitude, and a creative acumen.
• Ability to work a flexible schedule conducting evening training and training one weekend day per month, as needed.

Must be in alignment with the culture of CHNK Behavioral Health including a commitment to the principles of the Sanctuary Model and All Children All Families initiative regarding LGBTQ competencies.

Essential Job Functions:

• Creates, develops, and implements training curriculums for all new hires as well as on-going staff on the residential team.
• Works in conjunction with the hiring team to help onboard newly acquired team members and support required transitional learning.
• Reviews existing training programs to ensure that they are current, accurate, and effective and suggests enhancements and modifications to improve engagement, learning, and retention to meet the changing needs of the organization.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts annual training and development needs assessment.
• Assists with delivery of training of all staff regarding NEO, Sanctuary, ACAF, and Stewards of Children and conducts SCM, TIPS, Principles of Residential Treatment, CareLogic and shift note documentation, as well as other Residential Services training and other required and assigned topics or programs.
• Reviews critical incident reports to ensure all CHNK protocols were met, and techniques were performed correctly, and follows up with employee’s when training opportunities have been identified.
• Requires flexible scheduling to provide training for employees some evenings and weekends.
• Requires gaining certification in some programs including SCM and Stewards of Children.
• Attends all required trainings as assigned.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Performs other duties as assigned by supervisor.

Benefits include:

18 PTO days plus six Long-Term Illness Days annually

13 paid holidays

No deductible medical insurance plan

Employer paid life and long-term disability insurance

Student Loan Reimbursement Payment of $600 - $2400 annually after 6 months

Retirement plan with 6% employer match after first year

$5,000 tuition reimbursement annually for approved courses of study

4 weeks paid family leave after one year

Employee Assistance ProgramDog Friendly Environment