Bilingual Spanish Dispatcher

Location: Miami, Florida

Salary: Commensurate with experience

Company Overview:

We are a leading service company with a fleet of vehicles and a team of highly skilled technicians. We pride ourselves on providing prompt and reliable service to our customers. We are currently seeking a bilingual Spanish dispatcher to join our team.

Job Description:

The bilingual Spanish dispatcher will be responsible for coordinating the schedules and routes for our service fleet, as well as communicating with customers in Spanish. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong attention to detail. Responsibilities will include:

• Coordinating the schedules and routes for our service fleet

• Assigning technicians to service calls and ensuring timely response times

• Communicating with customers in Spanish to schedule service calls, answer questions, and provide updates on service requests

• Monitoring technician progress and ensuring timely completion of service calls

• Maintaining accurate records of service requests, work performed, and customer interactions

• Providing administrative support to the service department as needed

Qualifications:

• High school diploma or equivalent

• 2 years of experience in dispatching, preferably in a service-oriented environment

• Bilingual in Spanish and English

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks in a fast-paced environment

• Strong attention to detail and problem-solving skills

• Proficient in Microsoft Office and other computer programs

• Familiarity with GPS tracking and routing software a plus

We offer a competitive salary, health insurance, paid time off, and other benefits. If you are a self-motivated, detail-oriented bilingual Spanish dispatcher looking for a rewarding career opportunity, we encourage you to apply.