*Brand new lease-up in Easton Park area looking for an experienced manager for this new development*

As a Community Manager with Hines, you will manage the daily operations of an assigned property including managing the team members and daily activities, achieving established budgeted financial and operational goals, and ensuring that the operation of the property complies with policies and procedures. Responsibilities include, but are not limited to:

• Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased and ensuring validity of certificates of insurance
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund
• Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Ensures the property’s maintenance team members comply with the Hines standards with respect to responding and completing resident service requests
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed

Qualifications

• High school diploma or equivalent from an accredited institution is required; College degree preferred
• Three or more years of experience as a residential community/property manager required
• Ability to work a flexible schedule including weekends and holidays
• Proficiency in Microsoft Office and property management software in order to complete required reports
• Strong customer service orientation
• Excellent verbal and written communication skills

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift

Experience:

• Managing New Construction/New Dev: 2 years (Required)
• residential community manager: 3 years (Required)

Ability to Relocate:

• Austin, TX 78744: Relocate before starting work (Required)

Work Location: In person