You haven't searched anything yet.
Be a part of history as Waldorf Astoria New York makes its return as the hallmark of effortless elegant and unforgettable experiences. Faithfully restored, synthesizing the glamour of the past with the cutting edge of what is possible now, this iconic hotel is seeking a Director of Social Catering to join its rich legacy.
As Director of Social Catering with Waldorf Astoria New York, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work.
What will I be doing?
The Director of Social Catering will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
STRATEGY:
• Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results
• Drive innovation and creativity within event delivery
• Partner with Waldorf Astoria New York leadership to deliver on Hilton’s values by creating high-impact event experiences
• Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
• Provide guidance in key areas of Events expertise, as needed
• Actively support the sales process.
LEADERSHIP:
• Provide overall leadership and direction.
• Serve as the hotel’s credible Subject Matter Expert on all matters relating to event experience.
• Serve as a highly visible, participatory leader who proactively and consistently engages with their Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
• Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
• Participate or represent Hilton in industry social/meeting/events professional associations
CULTURE:
• Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Catering talent pipeline
• Integrate Hilton’s Values/Mission/Purpose when implementing Catering initiatives and support Team Member-centric and guest-centric programs
• Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
• Be an ambassador for customer service.
TALENT:
• Motivate and provide a work environment in which team members are productive
• Ensure all Catering manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning
• Listen and respond to team members needs while having an open-door policy
• Manage group and interpersonal conflict effectively
OPERATIONS EXCELLENCE:
• Ensure the proper use of all function space
• Manage supplier and vendor relationships
• Possess subject matter expertise and ensure standards/practices
• Development and management of departmental budgets
• Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events
• Integrate current trends in event management and design
• Participate in customer site inspections and assists with the sales process as necessary
The minimum required qualifications for this position are:
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
The annual salary range for this role is $180,000 - $190,000 and is based on applicable and specialized experience.
Full Time
Business Services
$53k-74k (estimate)
05/11/2024
05/21/2024
oopsoutlets.com
GURGAON, HARYANA
25 - 50
2007
AMAN SOBTI
$5M - $10M
Business Services